ESI IVX E-Class Business Phone System

Phone system, voice mail, and ACD — all in one

IVX E-Class is among the most capable of ESI’s IVX family of advanced business telecommunications systems. Although its energy-efficient system cabinet is about the height of an ordinary sheet of copier paper, it includes full-featured voice mail, a sophisticated automated attendant, and automatic call distribution (ACD). It also supports ESI’s VIP™ enhancement for Microsoft® Outlook® as well as advanced voice over IP
(VoIP) communications and ESI Presence Management.

Its many features make IVX E-Class an attractive choice for a wide variety of organizations. Two IVX E-Class systems are available: IVX 72e and IVX 128e.

 

System highlights (maximum capacities shown IVX 128e)

 

Total stations - 84
Analog stations - 28
IP Phones - 12
Central Office (CO) lines - 66
Digital line cards (T1/PRI) - 1
Voice mail ports - 16
Voice storage (hours) - Up to 280
Conference ports - 4
Built-in automatic call distribution (ACD) - Yes
Shared-office tenanting (tenants) - 2
ESI Presence Management - Optional
VIP applications - Optional

ESI E-Class Brochure Adobe PDF Brochure

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ESI offers additional ways to run your business more smoothly.

Any ESI system by itself is an outstanding addition to your business, but special options
like these will make it still more valuable to you.

  • ESI Presence Management combines RF scanning technology and ESI’s award-winning telephone systems to offer presence status, call control, entrance security, and  documented tracking of users’ work hours and attendance history. For complete time and attendance management, use it with ESI TimeLine PC software.
  • VIP (Visually Integrated Phone) works within Microsoft® Outlook® to help you manage your ESI voice mail and contacts from your PC. VIP Professional adds still more features, such as auto-recording§, text-messaging, and color-coded monitoring of station status.
  • VIP PC Attendant Console greatly simplifies managing any busy office’s call traffic. Everything your attendant needs to handle your callers efficiently is just a mouse-click away.
  • VIP ACD Supervisor provides a variety of tools for better managing the unique needs of an ACD department, including a view of real-time department performance and agent status, and built-in management reports as well as the ability to create custom reports. To enhance your employees’ teamwork, VIP ACD Agent provides one-click access to fellow agents’ status.